Frequently Asked Questions
Can I buy over the counter from you?
Can you store my precious metals for me?
Yes, you can avail of the option of renting a safe deposit box in Newcastle Vaults. The box will be in your name and only you will have access to it. The rental is a set annual fee, which means that you can store as much in your box as it will allow without being subject to precious metal price fluctuations experienced when charged a % fee of the value of your metal with other storage providers. You can also store many other items in your box, not just precious metals.
What forms of payment do you take?
We accept cash, BACS/EFT’s and cheques. Final or ‘Lock-in’ pricing is only given upon cleared funds into our account.
Should I buy coins or bars?
The coins and bars that Newcastle Bullion supply are all investment grade, 24 carat products. Each bar and coin carries a premium above the spot price of the metal. The premium is determined by the availability, desirability, mining and refining costs. Typically, coins command higher premiums than bars. Unless you have a preference for a particular item, it would be cheaper to purchase bars.
Which type of coins should I buy?
All our coins contain the same amount of gold but some coins command higher premiums than others. Unless you have a particular preference, the coin with the lowest premium would be advisable.
Do you base your buying / selling prices on the live bullion price?
Yes, we take the live price and add/subtract the premium applicable to the particular coin or bar.
Will I get the price as quoted on the website?
The prices on the website are for indicative purposes only. Please ring us for a live price.
What are your delivery methods and costs?
Clients can pick their bullion up in our secure facility, chose to have it stored in your own safe deposit box, or take it away with you. Delivery costs to our vault will be determined by the weight and value of the package.
How long will it take to receive my order?
Unless otherwise indicated at the time of purchase, we ship the bullion the following day.
Will you buy back my coins and bars?
Yes, Newcastle Bullion offer a buy back service.
How do I sell bullion back to you?
If the bullion is stored in your own box in Newcastle Vaults, you can attend our facility and remove the bullion and a purchase price will be agreed. If you have taken possession of the bullion, simply bring it back in and after a simple authentication test, a purchase price will be agreed.
How do I know that my coins and bars are genuine?
Newcastle Bullion only deals in coins and bars from internationally renowned and recognised refineries. Furthermore, our bullion is independently verified by a NYMEX licensed depository.
How do I know my items are safe when vaulted with you?
Newcastle Bullion is situated within Newcastle Vaults, the Northeast’s leading independent safe deposit box facility. The vault was purpose built and and is fully insured. The box will be in your name and only you have access to it, throughout the period of your rental.
Who owns Newcastle Bullion?
Newcastle Bullion is owned by Seamus Fahy and David Walsh who also own Newcastle Vaults purpose built Safe Deposit box facility. We have gold trading desks in the UK, Scotland and Ireland.